Privacy Policy

Our Commitment to Your Privacy

At General Apple Store, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information: Name, email, phone number, and address provided during registration or order placement.
Payment Information: Processed securely through trusted payment gateways; we do not store payment details.
Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

How We Use Your Information

To process orders and provide customer support.
To improve our website and services based on usage data.
To send promotional emails or updates (with your consent).
To comply with legal obligations.

Data Protection

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure.

Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third parties (e.g., payment processors, shipping partners) solely to fulfill services you request.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at support@generalapplestore.com to exercise these rights.

Return Policy

At General Apple Store, we strive to ensure your satisfaction with every purchase. Our Return Policy is as follows:

Eligibility: Products may be returned within 30 days of delivery if they are defective, damaged, or not as described.
Process: Contact our support team at support@generalapplestore.com or +85251883398 to initiate a return.
Condition: Items must be returned in their original condition, with all packaging and accessories.
Refunds: Approved returns will be refunded or replaced within 7 business days of receiving the returned item.
Non-Returnable Items: Customized products or items marked as non-returnable are not eligible for return.

For further details or assistance, please reach out to our support team.